Terms and conditions of sale
The shipping costs that appear on the website when placing the order are approximate. The Company reserves the right to alter the shipping costs when they exceed the weight or volume of an average order. In the event of a price variation, the Company will notify the Customer by e-mail of the variation and the Customer may choose to cancel their order without any cost being charged.
The order is delivered to the address provided by the Customer.
We dispatch orders from Monday to Friday. Orders are dispatched within 48-72 hours. Orders received on a non-working day will be dispatched on the first working day.
Shipments to PO boxes will not be accepted.
In the event that the Customer wishes to change the delivery address once the order has been placed, this will entail a new payment of the transport cost by the Customer. The goods will leave our warehouses within 48 hours if they are in stock. Otherwise, we will contact the Customer to notify the delivery date of the product. The delivery time is usually 48 hours.
Delivery is considered to have taken place once the recipient has signed the delivery note. It is the responsibility of the addressee to check the good condition of the package with the carrier, who will deliver the product on behalf of the Company, indicating, if any, all the reservations and complaints considered necessary in the delivery receipt document. If, subsequently, once the product has been checked, the Client detects any incident such as a knock, breakage, signs of having been opened or any damage caused by the shipment, he/she undertakes to notify the Company by e-mail as soon as possible, preferably within the following 24 hours.
Mainland Spain and Balearic Islands
See prices in the enclosed price list in the shop.
Canary Islands, Ceuta, Melilla
Please consult fares for these destinations by e-mail.
Rest of countries
Please ask for rates by e-mail.